Privacy Policy — AcharyaRajMishra.com

At AcharyaRajMishra.com ("we", "our", or "us"), your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information when you use our website and services.

1. Information We Collect

Information you provide directly

Account registration: name, email address, mobile number, and password.
Appointment booking: name, mobile number, date/time preferences, and any question or kundali details you share.
Orders & purchases: billing address, payment information (processed securely via Razorpay — we never store card details).
Contact enquiries: name, email, mobile, and the message you submit.

Information collected automatically

IP address, browser type, device information, and pages visited — via standard server logs and Google Analytics (if enabled).
Cookies necessary for session management, cart persistence, and security (CSRF tokens).

2. How We Use Your Information

To process bookings, orders, and payments.
To communicate with you about your appointments, orders, and enquiries.
To send you booking confirmations and important service updates via SMS or email.
To improve our website and services through aggregated analytics.
To comply with applicable legal obligations.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Sharing of Information

We may share your information only in the following limited circumstances:

Jyotishis (astrologers): your name, mobile, and question are shared with the astrologer you book, solely to conduct your session.
Payment processors: Razorpay receives your payment details to process transactions. Their privacy policy governs their use of that data.
SMS gateway: your mobile number is passed to our SMS provider to deliver booking confirmations.
Legal requirements: if required by law, court order, or government authority.

4. Cookies

We use essential cookies to keep you logged in and maintain your shopping cart. We also use analytics cookies (Google Analytics) to understand how visitors use our site. You can disable non-essential cookies in your browser settings; however, this may affect some features of the website.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. Appointment and order records are retained for up to 7 years for accounting and legal compliance. You may request deletion of your account data at any time (see Section 7).

6. Data Security

We use industry-standard measures including HTTPS encryption, encrypted storage of sensitive fields (API keys, payment secrets), and access controls to protect your information. No method of transmission over the internet is 100% secure; we encourage you to use a strong, unique password.

7. Your Rights

You have the right to:

Access the personal data we hold about you.
Correct inaccurate or incomplete data.
Request deletion of your personal data (subject to legal retention requirements).
Withdraw consent to marketing communications at any time.

To exercise any of these rights, please contact us at our contact page or email us directly.

8. Third-Party Links

Our website may contain links to external websites (e.g., affiliate product links, social media). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of our services after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, please reach out via our contact page.